PRIVACY POLICY

Effective Date: 5/14/2025

The Skin Atelier of Raleigh (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.theskinatelier-raleigh.com, or interact with our online services. Please note, this policy does not cover protected health information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA), which is addressed in our separate HIPAA Notice of Privacy Practices available at our office. By using this site, you agree to the practices described in this policy. If you do not agree, please do not use this site.

1. Information We Collect
We may collect the following types of information when you visit our website or contact us

Personal Information: Name, email address, phone number, and any details you include in form submissions or communications.
Booking Information: Information you provide when scheduling services through our online booking system (Aesthetic Record).
Newsletter Sign-Ups: Email addresses submitted to join our mailing list.
Automatically Collected Information: Non-personal data such as browser type, device information, IP address, and website usage patterns through cookies or analytics tools.

At this time, we do not collect payment information or process transactions through the Site.

2. How We Use Your Information
We use your information to:

Respond to inquiries or appointment requests.
Schedule and manage appointments via our third-party platform, Aesthetic Record.
Send occasional updates, newsletters, or promotions (if you opt in).
Improve our website, services, and communication with patients.
Comply with applicable laws and regulations.

We do not sell, rent, or lease your personal information to third parties for marketing purposes.

3. Sharing of Information
We may share your information with:

Service Providers: Trusted third-party vendors (such as Aesthetic Record or email marketing platforms) who help us operate our business and website. These providers are contractually obligated to protect your information.
Legal Requirements: If required by law (court orders, subpoenas, or government requests), we may disclose your information to comply with legal processes or protect our rights and safety.

4. HIPAA Notice
While we are a medical practice and adhere to HIPAA standards for patient confidentiality, this website is not intended for the transmission of personal health information (PHI). Please do not include medical details or sensitive health information in online forms or emails. Any PHI collected during clinical visits or through our patient management system is protected in accordance with HIPAA regulations. Our separate HIPAA Notice of Privacy Practices is accessible in-office or upon request at any time.

5. Cookies and Analytics
Our website may use cookies or similar technologies to enhance your browsing experience and analyze website traffic. You can adjust your browser settings to decline cookies if you prefer, however disabling them may affect Site functionality.

6. Data Security
We use appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, please note that no online transmission or storage method is 100% secure. Communications via the Site (e.g., form submissions or emails) are not encrypted unless specified, so avoid sending sensitive information through these channels.

7. Email Communications
If you join our mailing list, you may receive updates or promotional emails from us. You can opt out at any time using the “unsubscribe” link included in each email.

8. Your Rights and Choices
You have the right to request access to, correction of, or deletion of your personal information that we hold. Please contact us at info@theskinatelier-raleigh.com for any privacy-related inquiries or requests.

9. Links to Other Websites
Our website may contain links to external sites not operated by The Skin Atelier of Raleigh. When you click these links, you leave our Site and are subject to the third party’s privacy policy and terms. We are not responsible for the security, privacy practices, or content of those websites. We encourage you to read the privacy policies of any linked sites before providing personal information.

10. Children’s Privacy
Our Site is not intended for individuals under 18. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly.

11. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be reflected with a revised “Last Updated” date. Continued use of the Site after changes constitutes your acceptance.

12. Contact Us
For questions or concerns about this Privacy Policy, please contact us at:

The Skin Atelier of Raleigh
Email: info@theskinatelier-raleigh.com
Phone: (919) 229-9530
Location: 6400 Falls of Neuse Rd. Suite 201, Raleigh, North Carolina, 27615